Later logo

Later

UX Researcher

Product · Vancouver, British Columbia
Department Product
Employment Type Full-Time
Minimum Experience Mid-level
Compensation $59,500 - $75,000

Founded as the first-to-market Instagram scheduler in 2014, Later (formerly Latergramme) has grown from a simple Instagram tool to the #1 visual marketing platform for Instagram, Facebook, Twitter, and Pinterest. Now with over 2 million users globally, Later is a member of the Instagram Partner Program and a Pinterest Marketing Partner.

 

We believe that social media has become a visual experience, and we’ve designed our platform to help you visually plan and schedule your photo and video content.

 

Later helps streamline your social media strategy so you can set yourself up for more sales and success. Our features focus on visual scheduling, media management, marketing and analytics. Here at Later, our goal is to simplify Instagram marketing and make it accessible for all businesses.

 

Our Values 

Our core cultural values are manifested in our practices and processes every day. We highly value transparency and fairness in everything we do. We look for people who like to move quickly, are ambitious yet humble and have a great sense of humour. If you have a mischievous spark of fun, that’s even better.

You have:

  • A natural tendency to take initiative, achieve results and generally #GSD.

  • A desire to constantly stay organized and create efficiency using technology, bringing order to chaos and uncertainty. 

  • Teamwork is your middle name. You want to brainstorm with the best of them and are continually looking for ways to do it better.

  • A humbleness to recognize that sometimes you’ll need to apologize and admit mistakes (we’re all human after all!)

  • Understand and work well in startup culture - be able and willing to take on all sorts of tasks and responsibilities. 

We list our values and beliefs first because they are non-negotiable; if you're still reading then check out some of the responsibilities you will own. 

 

What We’re Looking for 

Our company is growing quickly, and we are looking for a full-time UX Researcher. As a core member of the Product team, you will be a part of the product design life cycle - doing generative and evaluative research for a variety of features for both web and mobile applications. You will have experience in a variety of research methods and tools, and will know which methods best fits the type of research needed. You are self-motivated with the ability to work in a fast-paced, sometimes ambiguous work environment. You understand user psychology, quantitative analytics, and what good design looks like.

 

Responsibilities 

  • User Research: conduct surveys, interviews, ethnography, demographic analysis to combine with product research, and various mixed methods.

  • Competitive Research: analyze and stay on top of competitive products, industry and market trends.

  • Usability Testing: conduct usability tests on interactive prototypes.

  • Analysis: Define, evaluate, and improve key usage and usability metrics

  • Work collaboratively with the design team, marketing, customer success, and engineers to evaluate and improve the user experience.

 

Qualifications 

  • 2+ years experience being a part of shipping web and mobile applications

  • Degree in HCI, Cognitive Psychology, Human Factors, UI Design/Development or related degree preferred (or equivalent work experience)

  • Demonstrated experience in user research process from planning, recruitment, execution, and delivering results.

  • Experience conducting usability testing, survey development, heuristic analysis, and measuring usability metrics

  • Exposure to data analytics, web analytics, A/B testing, and other quantitative techniques to inform and guide UX design decisions.

  • Excellent communication and presentation skills that allow you to clearly communicate to both external users, and internal team members

  • Exposure to user testing tools

  • Technical background or a strong familiarity with software engineering would be a bonus

  • Entrepreneurial by nature, you excel in a fast-paced, agile environment where critical thinking and strong problem solving skills are a given

  • The tech startup industry is where you want to be. You thrive on the cutting edge and get excited to learn more, push boundaries and innovate every day.

  • An avid Instagrammer who loves photos and pictures is a bonus.

 

Why Choose Later

Located near downtown Vancouver, in Chinatown, Later is pleased to offer all our employees a competitive salary, a chance to participate in the success of the company through equity, medical and dental benefits and a wellness program.

 

If you think you might be a great fit with our team, we’d love to hear from you.

Thank You

Your application was submitted successfully.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

  • Location
    Vancouver, British Columbia
  • Department
    Product
  • Employment Type
    Full-Time
  • Minimum Experience
    Mid-level
  • Compensation
    $59,500 - $75,000